Gift Card Terms & Conditions

The following World of Mouth Gift Card Terms and Conditions ("Agreement") describe the terms and conditions that apply to gift cards (“Gift Card”) issued by  World of Mouth (Business ID: 2954703-4, address: Pursimiehenkatu 29-31 A, 00150 Helsinki, Finland) (the “Seller”, “we”, “us” or “our”). This Agreement is between you (the “Cardholder”, “you” or “your”), and the Seller. By purchasing, accepting or using a Gift Card, you agree to be bound by this Agreement. If you do not agree with this Agreement, do not purchase, use or accept the Gift Card.

1. World of Mouth's Terms of Use are Incorporated

The "World of Mouth Terms of Use", which can be found at, are hereby incorporated into this Agreement. The World of Mouth Terms of Use may contain terms and conditions concerning general provisions of the services provided by Seller. In the event of any conflict between this Agreement and the World of Mouth Terms of Use, this Agreement will govern.

2. Seller reserves the right to refuse to honor any Gift Card in the event of a disputed credit card charge or other failure of consideration. 

Gift Cards may not be resold without express written authorization from the Seller. Gift Card is not valid and will not be honored, and Seller will not be liable, if obtained from unauthorized sellers, distributors or resellers, including through Internet auction sites.

4. Gift Card Not Refundable or Redeemable for Cash

The Card is not refundable and cannot be redeemed for cash. 

5. Right of Withdrawal

If you are a consumer based in the European Union, you have the right to withdraw from the purchase of your Gift Card within 14 days of the date of issue. This right to withdrawal does not apply to a Gift Card that has already been redeemed. 

In order to exercise the right of withdrawal, you must inform the Seller of your wish to cancel your Gift Card in a clear and permanent manner by sending an email to the Seller at To be valid, the cancellation notification must contain precise information at least of the following: 

  • Cardholder’s contact details (name, email, phone number, address)
  • Gift Card number
  • Cardholder’s payment method
  • Clear statement of the cancellation of the Gift Card 
  • Date of issue

Once the cancellation request has been processed, the purchase amount will be refunded to the same payment method used to pay for it. Requests for cancellation will be processed without delay, within 14 days at the latest.  

6. How to Redeem Your Gift Card

To redeem the Gift Card, please download the World of Mouth app. In order to be eligible to redeem or use the Gift Card, you must first have registered for a World of Mouth account. In order to use or register a World of Mouth account, you must accept the World of Mouth Terms of Use.

The Gift Card is a single-use card. Accordingly, when you redeem a Gift Card for the annual World of Mouth membership, the full value of the Gift Card will be used to purchase a 12 months of subscription equal to the total value of the Gift Card. The Gift Card is not exchangeable for any other product or service, and can only be redeemed for the subscription services as described above.

7. Deactivation; Fees

Gift Cards will expire one year after purchase, and no inactivity fees or service fees apply.

8. Unauthorized Use of Cards

Seller is not liable for any loss or damage caused by lost, stolen, or fraudulently obtained Gift Cards or their unauthorized use.

9. Seller of the Gift Card

The Gift Card is issued by the Seller. Seller is responsible for the operation and maintenance of the Gift Card program. Seller is the sole legal obligor to the Cardholder; provided, however, that Seller may assign its obligations with respect to the Gift Card at any time, in which case such assignee shall become the Seller and sole legal obligor to the Cardholder. Seller's affiliates and related entities or persons bear no responsibility or liability for any Gift Cards, and you hereby knowingly release such affiliates and related entities from any and all liability or claims of any nature whatsoever arising in connection with the Gift Card.

10. Entire Agreement

This Agreement, including the World of Mouth Terms of Use, constitutes the entire agreement concerning your Gift Card. In the event of any inconsistency or conflict between this Agreement and any terms and conditions printed on any Gift Card, this Agreement shall prevail.

11. Limitation of Liability.

Unless otherwise stipulated by mandatory laws, if a Gift Card is non-functional, your sole remedy, and our sole liability, shall be the replacement of such Gift Card.


12. Termination; Waiver

Any material breach of this Agreement by you or termination or suspension of your World of Mouth account will result in termination of your rights under your Gift Card and this Agreement. Upon termination, you must cease all use of the Gift Card, and we may revoke your right to use the balance of your Gift Card. Failure by the Seller to require performance of any provisions of this Agreement does not in any manner affect the Seller’s right to enforce the same, and the waiver by the Seller of any breach of any provision of this Agreement is not to be construed as a waiver by the Seller of any breach of any other provision hereof.


13. Applicable law and dispute resolution


This Agreement shall be governed by and construed in accordance with the laws of Finland, notwithstanding its choice of law provisions. Any dispute arising from or relating to this Agreement shall be subject to amicable negotiations between the Customer and World of Mouth. If no amicable settlement is reached, the dispute shall be settled by the District Court of Helsinki, Finland, as the first instance. As a consumer residing in the European Union you may also refer a dispute to online dispute resolution provided by the European Commission (please see Finnish consumers may initiate proceedings in the court of their domicile or refer a dispute to the Finnish Consumer Disputes Board (please see